Lip-Ink International - Green Chemistry, Lip Stain, Liquid Lipstick, Lip Gloss, Sheer, Waxless, and Smear Proof

Find quick answers to your questions below...

NOTE: The Lip Ink® corporate information brochure file is a zipped file. You may need to download Free WINZIP to open it.
All documents are in PDF format - you need the Free Adobe Acrobat Reader.

Product FAQ's
• 01 Ingredients and Directions
• 02 Essential Lip Ink Products Application
• 03 Color Groups
• 04 Lip Color Application
• 05 Semi-Permanent vs. Long Lasting Lip Color
• 06 Three product ECO system kit collections
• 07 Why we are different
• 08 28 Product Questions and Answers (PDF)
• APPLYING LIP INK COLORS™/Ultra™ Colors/Chakras Colors
• Applying Lip-Ink® Eye Liners™
• Applying Lip-Ink® Eye Shadowgels™
• Applying Lip-Ink® Lip Liners™
• Applying Lip-Ink® Magic Powders™
• Applying Lip-Ink® Miracle Brow® Liners
• Applying Lip-Ink® Toners™
• Can I lighten the color?
• Can I use my own lip liner or lipstick with LIP-INK Cosmetics?
• Can I use the brow liner as eye liner?
• Can you mix LIP-INK Colors?
• Do I need to use the OFF solution?
• Do I need to use the SHINE moisturizer?
• How do you care for liner brushes?
• How long does a vial last?
• I wanted to demo your product before purchasing. How do I find a Lip-Ink retailer in my area?
• If I spill LIP-INK Color what should I do?
• Lip-Ink® Guidelines for Safe Product Use
• What are Tinted SHINE moisturizers?
• What causes LIP-INK COLOR to become patchy or streaky?
• What if I make a mistake in application?
• What is the best way to care for LIP-INK Color?
• What is the difference between Clear and Shine?
• What is the shelf life of LIP-INK Cosmetics?
• Why can't I get a clean line with the lip liner?
• Why can't I get the brow brush (that looks like a mascara wand) into the vial.
• Why do my lips tingle?
• Why does LIP-INK Color differ from demonstration to application?
• Why don't I get enough color?
• Why is a line showing on the inside of my lower lip?
• Why is LIP-INK Color too thick?
• Why is the color not staying on?
• Why is the OFF vial that comes with caring case empty and without an applicator?
• Returns

Order Status
• Has my order shipped?
• When will my order ship? How long does it take to arrive?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My order is missing purchased items.
• When will my backorder arrive?

My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?

National and International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?

Guarantees
• Smear Proof Guarantee
• Privacy Policy
• Security

Pricing and Billing
• Customer Order Form
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?

Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?

Additional Support
• Do you offer Live Chat?
• How do I contact you?
• I am having problems placing my order online. Do you offer a phone service for placing my order?