Chansawang Herbal Lines Cosmetics firm threatens to sue
Chansawang Herbal Lines, a local cosmetics company, has threatened
to file a defamation suit against the Food and Drug Administration
(FDA) for suggesting that its products contain hazardous substances.
FDA secretary-general Pakdee Pothisiri last week warned consumers that
substandard cosmetics containing banned chemicals were being sold in
the Thai market and vowed to crack down on cosmetics companies which
exaggerated the quality of their products in advertisements.
The warning came after the FDA received complaints from consumers
about the side-effects that some cosmetic products had caused,
particularly locally made whitening creams.
At a press conference, the FDA chief displayed some cosmetics as
examples of ''blacklisted'' products which consumers should watch out
Among them were the Chansawang beauty products.
Chantorn Chansawang, the company's owner, said the FDA press
conference had severely damaged the company's reputation because it had
misled the public into believing that Chansawang products were on the
FDA blacklist and were unsafe to use.
She said the FDA's irresponsible behaviour had already cost the
company more than 10 million baht in losses as clients were now too
scared to use the company's products.
About 300 beauty centres exclusively using Chansawang products have also suffered a huge losses, she said.
Ms Chantorn said that all her products had passed safety tests as required by law.
Ekachai Tapananond, the company's lawyer, demanded the FDA issue an
apology and correct public misperceptions about Chansawang beauty
products by publishing a statement about the products' safety in daily
newspapers for three consecutive days.
''If the FDA fails to come up with any remedial action within seven
days, we will bring the case to the court's attention,'' he said.
FDA deputy secretary-general Weerawan Taengkaew, meanwhile, argued
that the company could not take legal action against the FDA because
the agency had never made any reference to the Chansawang products in
She said although the FDA displayed the Chansawang products during
last week's press conference, the FDA chief did not say the products
''The agency is trying to safeguard consumers from dangerous
cosmetic products and protect them from being fooled by exaggerated
advertisements,'' she said, adding that officials had no intention of
damaging the reputation of any particular manufacturer.
However, the FDA has sent samples of Chansawang products for lab
tests at the Department of Medical Sciences to determine if they are
safe for public use, she said.